Dovaren begins preparing orders promptly after they are placed. If you need to cancel an order or change the shipping address, item, or quantity, please email support@dovaren.com as soon as possible with your order number and request.
We will make every reasonable effort to help before an order has entered fulfillment or shipped. However, cancellations and changes cannot be guaranteed once processing has begun. Orders placed by 5:00 PM Mountain Time on a business day generally enter processing that day.
If your order has already shipped, it cannot be canceled or changed. You may request a return after delivery in accordance with our Returns & Refunds Policy.